Came together again and were presented with a completed Pugh Matrix, financial and headcount performance data; organisational charts for ISB and P3 groups This was all received by the group as being fine; quite a few questions and challenges to the presenters/data gatherers but in all, the data was accepted.
Together with the Systems diagrams from Workshop #1, this formed the foundation for the Spiral Dynamics part of the EBI.
Introduced the concept of X-Y-Z templates and divided the CMT into 2 groups - produce X template for P3 group and then the Y template.
This required a lot of coaching from me and another member of the CMT who had an MBA and was aware of Porters Resource Chain model which is similar. Strong members of the group kept wanting to change the model to fit what they saw as the P3 Resource model!
Then as a group we all did Z template - much easier having familiarised themselves with the concept boundries.
Then Streaming and the Plumbline concept - lots of discussions about the business core concept upon which to centre the plumbline. Customer Service won out in the end. The using the X-Y templates, along with Systems diagrams, the CMT then completed the Streaming concept diagram.
The CMT group by this time were "Storming" and we closed the session by looking at what would the successful new structure look like - KPI's for deciding a Gate review for the Implementation stage.
