Learnings

What a journey!

Using this web blog to capture the process and my thinking has worked well although I have used John's model of reflective learning to capture most of my "touchy feelie" learning to the EBI. Maybe I could rethink how I have used this blog and use it to capture all the touch feelie stuff as well?

Biggest learning for me is to guard against rushing into change management without taking into account much more data than sometimes I am prepared to have patience to read through. This is point was made in my Myers Briggs assessment in TMA 01.

I also know that I am a "loner" - although I like people, I am comfortable with my own company and this can lead to my shutting the door on working with people in groups that can offer far wider reaching solutions than just by working on my own.

Came together again and were presented with a completed Pugh Matrix, financial and headcount performance data; organisational charts for ISB and P3 groups This was all received by the group as being fine; quite a few questions and challenges to the presenters/data gatherers but in all, the data was accepted.

Together with the Systems diagrams from Workshop #1, this formed the foundation for the Spiral Dynamics part of the EBI.

Introduced the concept of X-Y-Z templates and divided the CMT into 2 groups - produce X template for P3 group and then the Y template.

This required a lot of coaching from me and another member of the CMT who had an MBA and was aware of Porters Resource Chain model which is similar. Strong members of the group kept wanting to change the model to fit what they saw as the P3 Resource model!

Then as a group we all did Z template - much easier having familiarised themselves with the concept boundries.

Then Streaming and the Plumbline concept - lots of discussions about the business core concept upon which to centre the plumbline. Customer Service won out in the end. The using the X-Y templates, along with Systems diagrams, the CMT then completed the Streaming concept diagram.

The CMT group by this time were "Storming" and we closed the session by looking at what would the successful new structure look like - KPI's for deciding a Gate review for the Implementation stage.